From the moment the phone was answered until the tech left my house, the service was exceptional. After being treated rudely by the first business that my oil company recommend to repair my broken furnace (in sub zero temperatures I might add), I called back and was given the business' phone number. The girl who answered the phone was personable and professional. She assured me that someone would be there by early afternoon and would call 15 minutes before arrival. The tech called as promised, arrived within 15 minutes after the call, recognized the issue 5 seconds after his arrival, and replaced the broken pump in minutes. After the repair, he showed me everything he had done and explained what to do if there were any future problems. We will be using this company for all our future needs and will refer all of our friends and family members. I would give 10 stars if I could! I highly recommend this company and their employees!
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