I recently had a problem with my furnace and wasn?t sure exactly what it was, I conveyed
an awful toxic smell like a burning plastic. Techs came but could not find the solution. There was no smell when they ran the furnace. Subsequently a week later, I noticed the same smell. This time I notified them that I had to reset the furnace a few times. Upon hearing the updated information, Techs diagnosed the delayed firing in the burner ignitor. I was impressed how thorough he was explaining its replacement. I also said the water temperature was a little too hot. He explained to me that it might be a good idea to replace the mixing valve and very meticulously sweat on a new one and nailed the water temperature. I just wanted to let someone in the company know that the furnace is running smooth again, and that I thought both guys provided great service. They were very thorough, did a great job explaining exactly what they were going to do, and that I would recommend their services to anyone
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